Strategic Plan

People on mobile devices waiting in the Subway line

Students, faculty, staff and visitors arrive on campus everyday with one thing in common – they bring their own mobile devices and want to use them to access a network and campus resources. Mobile devices are being used by: faculty members to enhance their teaching and research, students to enable learning and join in campus activities, staff to make work more efficient, and visitors to engage with campus.

Delivering services and resources that supports mobile is everyone’s opportunity and responsibility – thinking mobile can help us improve the way we serve and communicate with all who visit Notre Dame. Mobile devices that provide natural, intuitive, engaging and convenient ways to interact with digital materials also provide potential financial and environmental sustainability improvements. The mobile phone and tablet environments are evolving rapidly, so we must pursue a strategy that prioritizes agility and adaptability. We have a responsibility to educate people how to protect themselves while using mobile devices, including securing their personal data and the University’s data.

A to the 5th: Anyone, Anything, Anywhere, Anytime, Any Device

The mobileND Program will coordinate the creation of the ecosystem that enables anyone to access anything from anywhere at anytime on any device, with appropriate security controls. mobileND = A5

View the mobileND Strategic Plan Infographic


mobileND Program Plan

Executive Summary

mobileND Program Plan

Starting in earnest in 2013, the mobileND Program brought forth a variety of advancements to campus in the arena of mobile services. Out of that original program grew the ND Mobile app, a campus-wide MDM pilot, two successful Mobile Conferences, a Mobile Device Lab and Mobile Innovation Center, a mobile printing service and several other benefits to the campus population. Through these and other efforts, we have been able to fundamentally shift the role mobile plays at Notre Dame.

While it is tempting to look at what has been accomplished and be satisfied, there is more and deeper work to be done. Although the campus is now more aware and engaged when it comes to using mobile technology, new technology has emerged and the campus has become even more saturated with mobile devices. The use of mobile in University business has become more frequent, and faculty have mobile technology available to them to transform how they teach. We now rest at an inflection point where we can leverage that awareness and engagement, and start to impact at an elemental level how the campus population uses mobile to teach, learn and work.

The goal of this program is to extend on the success and experiences of the original mobileND Program, and dive deeper into how we can enable our campus population to use mobile in everything they do. The first program established foundations – including the Kurogo platform for the ND Mobile app and AirWatch for MDM – that we can now stand upon to build the next level of campus services.

The original goal A5 directive still stands true: access Anything, Anywhere, Anytime, by Anyone (with appropriate security controls), and on Any device.

Objectives

The mobileND 2 Program Plan sets out to accomplish three things:

  1. Continue to pursue the goal of A5: allowing any of our customers to access anything, anywhere, anytime, and on any device.
  2. Build upon the foundations created in the original program to help achieve the strategic goals of TLT, the Office of Information Technologies, campus partners and the university using mobile technologies.
  3. Explore more focused areas of mobile usage that can have a profound impact on how Notre Dame conducts teaching, learning and research.

This plan complements the University’s Strategic Plan and the Office of Information Technology’s Plan to Succeed. The OIT’s emphasis on cloud computing with the Cloud First initiative and focus of resources on teaching, learning, research, and scholarship will allow mobileND to accelerate the adoption and usage of mobile technologies on campus. In addition, the plan is purposely designed to complement and bolster strategic plans of the Office of Digital Learning, the Center for Digital Scholarship, the Kaneb Center for Teaching & Learning and Notre Dame’s academic mission.

The program seeks to build of the successes and lessons learned from the first program and reach towards the future. Ad hoc feedback continues to be incorporated from the Mobile Community of Practice and conversations with stakeholders across the University. This continuous feedback loop has helped to craft this program’s objectives and identify targets for us to reach, summarized in the five areas of focus detailed below. This report outlines a program plan spanning three fiscal years (FY 2015-16, FY 2016-17 and FY 2017-18) designed to push the mobile envelope further on campus and provide the very best resources to allow Notre Dame to fully utilize mobile in achieving its mission.

The mobileND 2 program plan is built upon five areas of focus:

  • ND Mobile App Growth
    Expand upon the success of the ND Mobile app by adding, refining and curating content and functions that inform and serve the Notre Dame community new in new and compelling ways; become the gold standard of what a campus mobile app can and should be.
  • e-Publishing & e-Learning
    Investigate, pilot and deliver the very best tools to campus for creating digital course materials; reinvigorate our iTunes U platform to provide best-in-class Notre Dame content to the world.
  • Engagement & Outreach
    Revisit individuals and departments that helped to frame the original mobileND program in 2012 to gain a fresh perspective on what mobile can do to help departments and individuals achieve their goals at Notre Dame; engage with students and provide opportunities and resources for them to grow and apply their coding expertise.
  • Mobile for Teaching & Learning
    Find how faculty and students are using mobile technology in the classroom, where the pain points are and connect their needs with existing and new technologies that can help them be better educators and students.
  • Mobile Technology R&D
    Investigate rising technologies like augmented reality and indoor navigation and how they can be best applied at Notre Dame; look 3-5 years ahead to understand how Notre Dame can best position itself to use these new technologies to improve the teaching, learning and campus experience.